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Privacy Policy

The administrator of the e-shop GRAPECARE LTD, organizational unit on the website www.welcomeforeigners.cz VAT 24245470 registered office at Lidická 2030/20, 602 00 Brno, Czech Republic processes the personal data provided by the Buyer for the purpose of fulfilling and additional confirmation of the Terms and Conditions, for the purpose of processing the electronic order, realization of the delivery, settlement of payments and necessary communication between the contracting parties for the period required by special legislation.

Basic Provisions

1.The controller of personal data pursuant to Section 5(o) of Act No. 18/2018 on the Protection of Personal Data, as amended (hereinafter referred to as the "Act") is GRAPECARE LTD, organizational unit  VAT 24245470 registered office at Lidická 2030/20, 602 00 Brno, Czech Republic (hereinafter referred to as the " Administrator");

2. The contact details of the administrator are: e-mail: info@grapecare.cz, tel.: +420734852191;

3. Personal data means any information identifying a natural or legal person.

Sources of Processed Personal Data

1. The Administrator processes the personal data provided by the Buyer with consent and obtained by the Administrator on the basis of the performance of the Purchase Agreement and the processing of the electronic order in the WELCOME online store operated by GRAPECARE LTD, organizational unit.;

2. The Administrator processes only the Buyer's identification and contact data necessary for the performance of the Purchase Contract;

3. The Administrator processes personal data for the purpose of delivery, settlement of payments and for the necessary communication between the contracting parties for the period required under specific legislation. Personal data will not be disclosed and will not be transferred to other countries.

Purpose of the Processing of Personal Data

The Administrator processes the personal data of the Buyer for the following reasons:

1. For the purpose of registration on the website www.welcomeforeigner.cz pursuant to Section 13(1)(a) of Act No. 18/2018 on the Protection of Personal Data;

2. For the purpose of processing the buyer's electronic order (name, address, e-mail, telephone number);

3. For the purpose of fulfilling the rights and obligations arising from the contractual relationship between the Buyer and the Administrator;

4. The provision of personal data is a necessary requirement for the performance of the purchase contract. Without the provision of personal data, the contract cannot be concluded.

Retention Period of Personal Data

1. The Administrator retains personal data for the period necessary to exercise the rights and obligations arising from the contractual relationship between the Buyer and the Administrator and for 3 years after the termination of the contractual relationship;

2. After the expiry of the retention period, the Administrator is obliged to delete the data.

Recipients and Processors of Personal Data

The third parties that receive the Buyer's personal data are the Administrator's subcontractors. The services of these subcontractors are necessarily related to the successful performance of the purchase contract and electronic order between the Administrator and the Purchaser.

The Administrator's subcontractors are:

  • Webnode AG (e-shopu);
  • Google Analytics (analýza webových stránek);

Right of the Buyer

Under the terms of the Law, the Buyer has the right to:

1. Access their personal data;

2. Correct their personal data;

3. Delete their personal data;

4. Object to processing;

5. Data portability;

6. Withdraw consent to the processing of personal data in writing or electronically at the following e-mail address: info@grapecare.cz;

7. File a complaint with the Office for Personal Data Protection if he/she believes that his/her right to personal data protection has been violated.

Security of Personal Data

1. The Administrator declares that it has taken all appropriate technical and organizational measures necessary to secure the Buyer's personal data;

2. The Administrator has taken technical measures to secure the data storage of personal data, in particular password-protection of computer access, use of antivirus software and regular maintenance of computers.

Final Provisions

1. By submitting an electronic order on the website www.welcomeforeigner.cz, the buyer confirms that he/she has been informed of the terms and conditions of personal data protection and that he/she accepts them in their entirety;

2. The Buyer agrees to these rules by checking the box in the order;

3. The Administrator is entitled to change these Rules at any time. The Administrator is obliged to publish the new version of the Rules on its website.

These Policies come into force on 06.03.2024